FAQs

1. HOW TO ORDER MY ORDER?

Simply select your style on the product page, then click the “Add to Cart” button and follow the simple steps to complete your order.

We will prepare your order and let you know when it arrives!


2. How long will it take to ship my order?

Average domestic delivery time is between 5-9 business days and international is between 7-21 business days


3. MY TRACKING NUMBER IS NOT WORKING

Tracking numbers may take 1-3 days to appear in the carrier's system. Sometimes, the carrier may lose the order. If the tracking number still does not work for several days, please contact the carrier.


4. I NEED HELP FOR THE FOLLOWING ORDER

The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:

Production time: 3-7 business days
Shipping time for USA: 5-9 business days
Shipping time for international: 7-21 business days

If your order has not arrived after 16 business days (domestic) and 28 business days (international), please contact our team, we will be happy to assist.

5. WHAT TYPES OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard

6. WHEN IS MY CARD CHARGEED?

Only after your order has been placed successfully.


7. HOW IS MY PERSONAL INFORMATION SECURE?

We adhere to the highest industry standards to protect your personal information when you pay and make purchases.

Your credit card information is encrypted in transit using secure gateway layer (SSL) technology, which is widely used on the Internet for payment processing. Your credit card information is only used to complete the requested transaction and is not stored thereafter.
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